Warranty

Our warranty covers all parts failures and manufacturing defects. myFirst Tech reserves the right to amend or change the terms and conditions of this warranty without prior notice.

 1.   Warranty Period

Our products are covered by a one-year warranty from the date of purchase. This warranty covers all purchases made through retail stores, distributors, and our official store. Battery coverage is valid for 6 months only.

If the product was purchased during a promotional campaign, these products will only be covered by a 30-day warranty.

The warranty period begins from the date of your product purchase. Your original purchase invoice (sales receipt or email order confirmation), which includes the purchase date and product description, serves as proof of purchase date.

 2.   Warranty Claim Procedure

No registration is required, and please keep your original purchase invoice (sales receipt or order confirmation email). If the product was received as a gift, you will also need proof of purchase for a one-year warranty.

(a) How to Claim Warranty

You can make a warranty claim during the warranty period according to the procedures below, but you will not be eligible to claim the warranty if your product or defect falls under one of the exclusions mentioned in "Section 3 – Warranty Exclusions and Limitations."

If you encounter any problem with your product, please contact customer service through the "Contact Us" page and follow our instructions regarding troubleshooting procedures.

This warranty does not cover product accessories, nor any product from which the serial number has been removed. Additionally, this warranty does not cover any of the following; however, your watch may be eligible for paid out-of-warranty service.

• Damage caused by user error (e.g., dropping, cracked or shattered screen, water leakage, spills, etc.)
• Cosmetic damage (e.g., scratches, dents, bruises, cracks, peeling, etc.)
• Normal wear and tear (e.g., cosmetic changes due to continuous use and age,